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St. Francis de Sales Elementary School
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topic-4-05-1-Parent Teacher Conferences
topic-4-05-2-Parent Messages and Phone Calls
topic-4-05-3-Parent to School Communication
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St. Francis de Sales Elementary School
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chapter-4-ADMISSION AND ATTENDANCE
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section-4-05-Communications Procedures
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topic-4-05-3-Parent to School Communication
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Parent to School Communication
Parents and students are expected to follow the appropriate chain of communication (contact teacher or specific school personnel first; if issue is not resolved, then contact the principal, then the pastor, and then the Archdiocese) in communicating inquiries, concerns, or issues with the school.
Posting inappropriate comments about the school, its personnel or students, on the web and via emails, does not constitute following the appropriate chain of communication.
Parents are not welcome to take a negative, adversarial, or abrasive tone in any communication with the school, including but not limited to e-mail, over the phone, or in person. Remember, we are your ADVOCATE not your ADVERSARY, so please keep this in mind. We recognize that bringing forward an inquiry, concern, or challenge to the school is a sometimes necessary and understandable part of the schooling process. However, bringing that inquiry forward with a negative, adversarial, or abrasive disposition is not necessary or acceptable.
Parents are expected to respond to any school initiated communication in a timely manner. Do not ignore or delay school communication, particularly when it involves finances.
Concerns and questions regarding a child are deserving of a two-way conversation.
E-mails
are
to
be
used
primarily
to
set
up
in-person
meetings to
discuss
concerns
and
inquiries.
It
is
always
best to
handle concerns
and inquiries
with
the
courtesy
of an
in-person
conversation
and
with
the
teacher
first.
The school recognizes the accountability to be responsive and professional with your inquiry and we wish to respond in kind and as your advocate. Teachers will do their best to respond to e-mails within 24 hrs. of receipt during the school week. Do not send E-mails that:
are emotionally rife
explain details or lengthy narratives / explanations
express feelings that can be misinterpreted
are adversarial or abrasive in tone
The
school
reserves the
right to
ask
parents to
withdraw
their
children in
such
cases
where
parents
fail
to
abide by
these
policies.
https://handbook.la-archdiocese.org/chapter-13/section-13-8/topic-13-8-1
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